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The Customer Experience Edge: Technology and Techniques for Delivering an Enduring, Profitable and Positive Experience to Your Customers (BUSINESS BOOKS)

by Reza Soudagar,Vinay Iyer,Volker Hildebrand

ISBN 13: 9780071786973

Format: Illustrated (320 pages)
Publisher: McGraw-Hill Education
Published: 16 Dec 2011

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